Individual Choice

Letting your colleagues choose their own food couldn’t be easier.

With options for all dietaries, allergies and preferences, Individual Choice is a stress-free solution to your office catering needs.

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Manage your orders

  • Set your budget in advance
  • Choose one or multiple restaurants
  • Cancel or edit orders at any time
  • Budgeting tools to help control your spend

Easy to use

  • Top-ups: Individuals can spend above budget with their own cards
  • Build Your Own: Customise dishes for individual orders
  • Split the budget: order items from multiple restaurants

A stress-free solution

  • Safe, contact-free, single drop deliveries
  • Reminder emails when meals are ready to order
  • Live order tracking to keep you informed
  • In-house Customer Care team

Something for everyone

  • Clear labelling for those with specific dietary needs
  • A range of cusine types to suit every taste
  • Food for every occasion: breakfast, lunch, dinner, and dessert!

Want to find out more about Individual Choice?

How it works

Tick 1

Turn on Individual Choice

Turn on Individual Choice and search food on the City Pantry website.

Group 2

Set details

Set your order details in the basket section - choose your headcount and budget per person.

Menu 3

Edit the menu

Choose one or multiple restaurants to order from and edit your menu.

Email 4

Confirm your order

Confirm your order and share a link with your colleagues so they can choose their own food for upcoming meals.

Coming Soon

Build Your Own

Let your colleagues order exactly what they want to eat with our new Build Your Own feature.

Available from select restaurants, you can customise individual dishes from build-your-own poke bowls and burgers to salads and more.



Want to add an extra side-dish or cold drink? Your colleagues can pay for extra items themselves with Top-ups!

All Individual Choice orders include our Top-ups feature, which allows individuals to pay for additional items on top of your pre-set budget using their own card.

Simply set your budget per person, and let them spend as much or as little as they want.


Why use Individual Choice?

  • Manage your budget

    Set in advance with tools to control your spend

  • Freedom of choice for colleagues

    Stress-free group orders

  • Top-up on additional items

    Easily add extras onto individual meals

  • Build your own menus

    Customise your dishes

  • Evening Orders

    Coming soon! Feed your teams any time of day.

  • Live order tracking

    Track your order when it’s out for delivery

  • Individual packaging

    Each meal packed individually, delivered together

  • Single-drop eco-friendly deliveries

    Direct from the kitchen to you

Claim your free delivery today!

Your first delivery is on us. Simply submit your info and start making working life better today!

Get Started